Producing a professional live event over the internet is a complicated and stressful task. Making sure everything happens at the exact right time in a seamless fashion is paramount to the end user experience. The live feed itself has to be perfect to meet the expectations of your audience. The problem with live video today is the inevitable direct comparison to on-demand video services. Audiences’ witness the likes of Netflix, YouTube and other HD video streaming services and base their experiences as the benchmark in which to scrutinise all other forms of internet based video. Okay, this may be a bit harsh because the odd skip would probably be forgiven seeing that it’s live. However, a dead stream is a dead stream and your users aren’t going to just sit there and watch a frozen frame or a black screen.
Taking every precaution possible is obviously the best way to lower the chances of a broken stream. There’s not much you can do in terms of a backup stream for a live event because obviously the footage is sent out in real time. At least an on-demand file can reference a backup version if the primary source is compromised. In terms of backup with live services through a CDN, Mydeo has a system in place with Limelight that can seriously lower the chances of a broken stream.
The system Mydeo offers has is the ability to stream to a primary and a backup ingest server which introduces a number of key benefits. Firstly, by streaming to two separate ingest servers, you get double security from network errors. In the very unlikely case that one of the ingest servers were to experience a problem; the other server would take over with delivering your stream. The end user would be none the wiser and the video feed would continue delivering seamlessly. Again, it’s very unlikely that an ingest server would fail but at least you know there’s a fall back in the worst case scenario.
The second key benefit is the ability to utilise dual internet connections. If you’re able to tap into a secondary internet connection, you can set the primary ingest URL onto the main (fastest) internet connection and the backup URL can be set to the alternative internet connection. Again, if something were to happen to either of the internet connections, the stream would switch over automatically and the end user experience wouldn’t be compromised. Some customers of Mydeo have started utilising mobile internet solutions as a backup source. Couple this with backup power generators and you are on the way to complete resilience from internet connection failures.
Mydeo can offer backup (fall back) solutions with both normal Flash live and Stream Anywhere products. If you would like more information on our CDN services, please feel to contact by email: email@example.com or by phone: +44 208 540 2300.