Archive for the ‘Announcements’ Category

Anyone looking for Smooth Streaming should look no further. Mydeo is now capable of dealing with your smooth streaming needs as well as all of the other services that we offer. A great example of this can be found at www.countrybehindthecup.com that is using Mydeo to deliver their videos using Smooth Streaming technology.

Smooth Streaming is an adaptive way of streaming your content over HTTP to make sure that your viewers get the best possible quality video for the internet connection that they have. You will no longer have to cater for the lowest common denominator or have your viewers make a selection of bandwidth before the video starts to play.

 For some more insight into Smooth Streaming visit this page – http://www.iis.net/download/SmoothStreaming

 If you have any questions or would like any more information regarding Smooth Streaming, please do not hesitate to contact us on service@mydeo.com or +44 208 540 2300.

Read Full Post »

Sooner or later, someone will notice how slow your web site is and you don’t want that to be a customer.

Slow web sites lose you customers

Statistics show that you’ll lose your customers if your web site takes longer than 5 seconds to load.

What you might not have realised, though, is that it’s not just rich media that’s the culprit. A 5kb JPG image viewed 10,000 times requires 50 MB, and if you multiply that every day for a month that’s 1.5GB per month. What most people don’t realise is that a standard web hosting package is just not geared up to deliver large files, or small files to many people because you’re likely using a shared platform (shared with the hosting company’s other customers), and will likely only be a 100MB/sec link to the web.

Offload your rich media and static content to our global network

Web servers are meant for one thing only: serving web pages. Increasingly, though, we find more and more examples of media-intensive web sites that do not make use of a CDN, or Content Delivery Network. CDN’s are custom-built and are designed to carry only static content and rich media. They contain all sorts of clever proprietary technology that enables them to move content around their network to different geographical regions and cache content so that it is always delivered by the endpoint physically closest to the person viewing your web page.

Start now, you’ll see the difference in under an hour

Because we’re only talking about static content and rich media (such as Flash movies, etc), improving the speed of your site is a very trivial matter, thanks to Mydeo.

What’s more, you can test-drive our service absolutely free for 15 days, and you won’t even need to provide credit card details. First thing’s first, go sign-up for your free trial. Trial accounts are activated instantly and you’ll get all that time to test.


  1. Upload your media files to Mydeo.
  2. We’ll give you a unique URL for each file that you upload – whether it’s a Flash file, or a CSS file, or any other type of file.
  3. Replace the links to the versions of the file that were previously stored on your web server, with the ones we’ve given you.

That’s it! Your web site will now be much faster!

It’s not rocket science, but…

We recognise that not all customers have the same simple set of requirements. That’s why we’re experts in our field, and we can help you migrate the smallest site to the largest, most complicated distributed solutions. Just get in touch and we’ll help you every step of the way.

Read Full Post »

Many of you may not know but you can use Mydeo to stream your 3gp content over the RTSP protocol. 3gp is a video (multimedia container) format designed for use on 3g mobile phones. Almost all 3g phones can display the format which makes it the perfect format for delivering video to mobile phones. If you are looking for a way to get your content to mobile phone users give us call and we will be able to set you up with the perfect solution. We have many other solutions which may work for you too, so if you have a requirement which is not met by our website, please do contact us to discuss it as we may still be able to help you. We love hearing about your projects and the features that you require and endeavour to integrate them into our system when appropriate. We are constantly upgrading our system so suggestions are most welcome. Please feel free to contact us on 0208 540 2300 or help@mydeo.com.

Read Full Post »

Mydeo’s Twitter feed is now live! Do follow us at twitter.com/mydeo.


We’ve got lots of exciting things planned over the coming months, one of which is the ability to receive account and file notifications via Direct Message to your Twitter account in real-time. To benefit from this free service, you need to be following our @mydeo account otherwise we won’t be able to message you.

You can also use the account to post suggestions, ideas, comments etc. and of course, we’ll keep you up to speed with the latest goings-on.

See you on Twitter!

Read Full Post »

At mydeo, our crossdomain.xml file is not stored at the root of our domain(s). If you’re trying to access http://ht.cdn.mydeo.net/crossdomain.xml or http://mydeo.vo.llnwd.net/crossdomain.xml and wondering why they aren’t working, that’s because they’re not there!

Mydeo does not use a wildcard crossdomain.xml file, meaning that if your domain is not already listed in our crossdomain.xml, you will need to request it is added first. Then, follow the steps below to get your Flash application working correctly.

If the files you want to access are hosted on any of the following domains, you will need to append “/o1/u/m3/crossdomain.xml” to the root paths:

It is common belief that crossdomain.xml needs to be at the root of a domain, but this requirement can be worked around by utilizing the following commands in your application:

  • System.security.allowDomain()
  • System.security.loadPolicyFile()

These two commands were designed to allow the crossdomain.xml file to be loaded from anywhere within the domain tree and should be used as follows (choose based on the URL of the content you are attempting to access):

These must commands must be executed prior to loading any objects inside your SWF or it will have non-deterministic results (almost certainly failure to load).

Additionally, in Flash 10, the default header has been changed to ‘Master-Only’, this is the only significant change that has been made.

To deal with this, Limelight Networks does a header injection for calls to the crossdomain.xml on the root domain file which adds the following:

  • X-Permitted-Cross-Domain-Policies: all

 This header permits Flash to look in the location specified for the crossdomain.xml file in the o1/u/m3 subdirectory.

Read Full Post »

We are proud to announce the release of a new feature, available free of charge to all Mydeo customers:   

Introducing Quick Share

Quick Share makes it easy to share your media with the world without having to cut and paste code or even have a web site. 


Quick Share adds a link next to compatible media files in Media Manager that creates a unique, publically accessible player page (complete with social network sharing links) so that you can share that file with anyone you choose.   

Easily share your media with social media links!


  • No need to host your own web site to share your media
  • No coding necessary
  • 1-click setup
  • No need to license third-party players

Just click the button next to the file you want to share, and we generate a unique link that you can give out to anyone you want to see share your video or pictures with.   

Supported media formats

At the moment, our player page supports media of the following types:   

  • Windows Media (.wmv, .avi)
  • Flash (.flv)
  • QuickTime (.mov, .qt)

The player page does not support ‘non-media’ formats, such as .ZIP or .TXT, for instance.   

How to create your player page

Follow these steps to create your unique player page:   

  1. Log in to your Mydeo account (if you don’t have one, you can get a free 15-day trial account).
  2. Go to Media Manager. If you don’t have any media yet, upload one of the supported media types above.
  3. Click the “Preview” link next to the file you want to share in Media Manager.
  4. This will generate a unique player page for your media, and you can share it with the world using the link provided!

Customising the width and height of your player

Windows Media, Flash and QuickTime players can have their height and width adjusted manually. To do this, you must alter the URL that you give people.   

For instance, let’s say your sharing page is http://m3.mydeo.com/play/?f=123456   

To customise the height and width, you would append the URL parameters ‘h’ and ‘w’, and set them to the values you want, like this:   


In this example, the URL will set the player width to 500 pixels and the height to 350 pixels.   

Suppressing the “Share this!” links

Added: 30th April 2010

To turn off sharing, simply append the query string parameter hideSharing with a value of y to your URL. For example:


Let’s hear your feedback!

This new feature is in BETA – so we’d love to hear your feedback. Let us know what you think – good and bad, so we can improve!

Read Full Post »

Refer a friend and earn £50 in Amazon vouchers

Do you know of anyone who is looking to deliver media on the internet? Mydeo, www.mydeo.com, is now offering £50 in Amazon.co.uk vouchers for anyone that you refer to us who signs up to one of our monthly packages. You can view all of the packages that we have available here – https://m3.mydeo.com/business/plans.aspx.

All you have to do to earn your £50 voucher is send us the details of the person you think will benefit from using us, including an email address, name and telephone number if you have it. You can send all of the information to m3@mydeo.com.

There is no limit to the number of referrals you can send us, so the more you send to us the more money you make when they sign up.

For people not in the United Kingdom who would like to earn a reward for referrals, please contact us on +44 208 540 2300 or m3@mydeo.com and we will most certainly be able to organise a reward that suits you.

As always, any other questions are welcome, so please do not hesitate to contact us by phone or email.

Read Full Post »

Older Posts »


Get every new post delivered to your Inbox.